Terms and conditions

  1. “Us”, “we”, “the authors” and equivalent terms refers to Law Hero Ltd, a company registered in England & Wales (number 11384736).
  2. The use of this tool and use of this website is subject to the following terms.
  3. Refunds are not available once a purchase has been made.
  4. The tool cannot guarantee that your parking charge is cancelled. As always, if you require legal advice, you may wish to consult a qualified solicitor or barrister. Note qualified solicitors and barristers cannot guarantee success.
  5. You acknowledge the authors of this website are not qualified solicitors or barristers.
  6. You cannot hold the authors of this website liable for any loss (monetary or otherwise) arising from the use of this website, however-so incurred– including consequential loss, loss of bargain, and all other heads acknowledged under English contract, tort and international (including EU) law.
  7. The tool (including its code and the appeal generated) is subject to copyright, which is owned by us. To the extent it is not owned by us you agree to assign the copyright (and any past or future copyright in the appeal generated) to us, effective immediately.
  8. The tool grants you a license to use the tool once for your personal use; this license is personal to you only and cannot be assigned.
  9. The appeal generated by the tool cannot be shared with any other persons, legal or natural, or to the general public at large. We reserve the right to pursue those in breach of the terms of the license in clause 6 for any losses incurred – including loss of profit.
  10. Use of this tool requires the processing of personal data within the meaning of Regulation (EU) 2016/679. You consent to such processing in order for us to provide the service requested by you (namely the provision of an automated custom appeal). A record of all appeals generated is kept in order to improve the functioning of the tool in our legitimate interests, as well as for the prevention of fraud, misuse of the website, and ensure your and others’ compliance with these terms.


This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Law Hero Ltd is registered with the Information Commissioner’s Office (reg A8379207).

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

While using our Service, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).

Log Data

We will also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information. This is to help us improve our product and customer experience.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


If you have consented, we may contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Business Transaction

If Law Hero Limited is involved in a merger, acquisition or asset sale, your Personal Information will naturally be transferred as part of this transaction. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy. In the event of such a transfer of information, your rights under the Regulation 2016/679 are not affected.


Protection personal information online is important. Please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use the best means to protect your Personal Information, including HTTP secure connections, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.

International Transfer

Your information, including Personal Information, will be transferred to — and maintained on — computers located outside of the United Kingdom. This does not affect our data protection obligations to you.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions or rights emanating from EU law.

Contact Us

If you have any questions about this Privacy Policy, please contact us.