If a parking company or debt collector has treated you particularly unfairly, you may be able to claim back against them for unfair practices. This is known as counterclaiming. To do this you must meet some conditions to have a reasonable chance of winning.

You might be able to win hundreds or even thousands of pounds.

How to counterclaim

You must meet two conditions in order to have a realistic chance of winning a counter-claim:

Exhaust all avenues of appeal

You must have given the parking company a chance to fix the problem. This usually means you tried to appeal to them, and exhausted this avenue as far as it will go (eg and then onto POPLA or the IAS).

One of the grounds of appeal applies

You should also have appealed using one of the grounds in the appeals tool (see the list here). These are the reasons which are likely, at law, to mean that a ticket is not valid, and where the parking operator looks unreasonable in attempting to pursue you further for the money owed.

One example might be that you appealed because you did not see the signs – it was night time and they were not lit. The parking company insists you must still pay the ticket. Now the parking company are acting unreasonably and it is highly likely they are breaching consumer law.